Cyber-Fraud Alert

Over the years we have warned you about various scams and fraudulent activity that could impact you as an Avon Representative. These scams have involved money orders, bad checks, credit cards and email correspondence.

Recently we have been informed of the latest scam being implemented to trick you into processing an order based upon an email, often from someone claiming to be out of the country and/or unable to go through the proper ordering/payment channels, and sometimes claiming that they do not do business by credit card. The new twist on the scam: They contact you directly on your eRepresentative site making the same type offer for the same reasons. They then either offer to, or sometimes just automatically send you a check for a much larger amount than the actual order, asking you to deposit the check, take what you are due for the order, plus "something for your trouble" and send the difference to a third party whose contact information they provide to you. Under no circumstances should you respond to such a request.

If you receive an email from someone you don't know and they are placing an order (any size order), there are ways to help protect yourself from fraud. Consider sending them to either your eRepresentative site or the Avon site (www.avon.com) where there are better security measures in place, such as direct delivery.

As a reminder, Avon's policy on accepting credit cards states that Representatives who accept payments without an imprint of the credit card, a signature from the Customer and a valid authorization code are not protected from chargebacks. A valid authorization code alone is insufficient to protect your account. Payments submitted with only a valid authorization code (even with either a signature or an imprint but not both of these things) may still be processed, and the Representative is liable in the event of a chargeback.